Privacy policy
Privacy Policy
At MLX, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our online store, place an order, or contact us.
1. Information We Collect
When you interact with our store, we may collect personal information such as your name, email address, billing address, shipping address, phone number if provided during checkout, and order details.
We may also collect technical information, including your IP address, browser type, device information, and interactions with our website through cookies and similar technologies.
Payment information is processed through supported payment service providers. We do not receive or store complete payment card numbers through our standard checkout.
2. How We Use Your Information
We use personal information to process payments, fulfill orders, arrange deliveries, provide customer support, handle returns and refunds, prevent fraud, and maintain the operation of our store.
We may also use information to improve our website, understand customer preferences, comply with legal obligations, and communicate relevant store updates.
Where permitted by law, we may send promotional communications. You can unsubscribe from marketing emails at any time using the unsubscribe instructions provided in those messages.
3. Shopify and Service Providers
Our online store is powered by Shopify, which provides the technology used to operate our storefront and checkout.
We may share necessary information with trusted service providers, including payment processors, shipping providers, technology platforms, analytics services, and customer support providers.
These providers receive information as necessary to perform their services, subject to applicable privacy and security requirements.
4. Cookies and Advertising
Our website may use cookies and similar technologies to support essential store functions, remember preferences, measure website performance, and, where enabled, provide relevant advertising.
Depending on the technologies enabled on our store and your privacy choices, certain information may be shared with advertising or analytics partners.
You may be able to manage non-essential cookies through our website's privacy settings or your browser settings, where available.
5. Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet-based system can guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer needed, we take appropriate steps to delete or otherwise manage it in accordance with applicable law.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to request access to your personal information, correct inaccurate information, request deletion, or object to certain processing activities.
You may also have rights concerning the use or sharing of personal information for targeted advertising.
To submit a privacy request, please contact contact@usedrmlx.store.
We will review and respond to requests in accordance with applicable law and may request information necessary to verify your identity.
8. International Data Processing
Because our store uses third-party services and commerce infrastructure, personal information may be processed in countries other than your country of residence.
Where required, appropriate safeguards will be used for international transfers of personal information.
9. Children's Privacy
Our store is not intentionally directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information improperly, please contact us.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, technologies, or legal requirements.
Updates will be published on this page with a revised date.
11. Contact Us
For privacy questions or requests, please contact:
MLX Customer Support
Email: contact@usedrmlx.store