Terms of service
Terms of Service
Welcome to MLX. These Terms of Service explain the conditions that apply when you browse our website, purchase products, or use our services.
By using our website, you agree to these terms, subject to your rights under applicable law.
1. General Information
MLX is an online store offering skincare and beauty products through a secure e-commerce platform powered by Shopify.
We aim to provide accurate product information, transparent pricing, and a reliable shopping experience.
2. Product Information
We make reasonable efforts to ensure product descriptions, images, prices, and availability information are accurate.
Product packaging and appearance may vary slightly from website images due to manufacturer updates, lighting, or screen settings.
We reserve the right to correct errors or inaccuracies in product information, subject to applicable consumer protection laws.
3. Skincare and Product Use
Our skincare and cosmetic products are intended for their described cosmetic purposes.
Individual experiences and results may vary depending on skin type, product usage, and other factors.
Product information provided on our website is not a substitute for professional medical advice.
Please review ingredient information and usage instructions before applying any product. Discontinue use if irritation occurs and consult an appropriate healthcare professional when necessary.
4. Prices and Payments
Product prices are displayed on our website and may change without prior notice.
The final amount payable, including applicable shipping charges and taxes collected at checkout, will be displayed before you complete your purchase.
Payments are processed using the payment methods available at checkout.
We do not intentionally charge customers fees that have not been disclosed during the purchasing process.
5. Orders and Availability
Submitting an order does not guarantee fulfillment if a product becomes unavailable or a payment cannot be processed.
If we cannot fulfill an order after payment has been received, we will contact you and arrange an appropriate refund or resolution.
We may review, limit, or cancel orders when reasonably necessary to address suspected fraud, inaccurate information, or inventory issues, in accordance with applicable law.
6. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Customers are responsible for providing accurate and complete delivery information during checkout.
Estimated delivery times may vary due to location, carrier operations, customs procedures, or other circumstances outside our reasonable control.
Please review our Shipping Policy for further details.
7. Returns and Refunds
Returns, cancellations, and refunds are handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
Customers should review the policy before purchasing and contact our support team when assistance is required.
8. Website Use
Customers agree not to use our website for unlawful activities, fraudulent transactions, unauthorized access, or actions that could interfere with the website's operation or security.
9. Intellectual Property
Website content, including original text, design elements, and store materials, may be protected by applicable intellectual property laws.
Third-party product names, images, and trademarks remain the property of their respective owners.
Unauthorized use of protected content is prohibited where applicable law provides such protection.
10. Limitation of Liability
We make reasonable efforts to maintain an accurate, secure, and functional website.
To the extent permitted by law, we are not responsible for interruptions or losses caused by events outside our reasonable control.
Nothing in these Terms of Service excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our operations or applicable requirements.
The latest version will be published on this page.
12. Contact Information
If you have questions about these terms, your order, or our services, please contact:
MLX Customer Support
Email: contact@usedrmlx.store